Carl's Collision is Newport's in-city collision shop, on JT Connell Highway, fixing everything from a parking-lot scrape to a serious wreck. We repair every make, work directly with your insurance, and you don't have to leave the island to get it done right. If you live or work in Newport, the shop you're looking for is already here.
Where is the Newport shop?
Right in the city, at 166 JT Connell Highway.
You're a few minutes from downtown, the harbor, and the ramps off the Pell Bridge. Coming from the Point, the Fifth Ward, the Hill, or anywhere along Broadway or Bellevue, it's a short hop, not a haul across the bridge to the mainland. We're open Monday through Friday 8 to 5 and Saturday 8 to 11, and the number here is 800-624-4051.
That location does more than it sounds like. When your car still drives, you drop it off and you're a few minutes from home. When it doesn't, we're the tow that stays on the island instead of heading up Route 24 to Fall River or over the bridge toward Providence.
What kind of repairs do you handle?
All of it. We're a full-service collision shop, not a specialty stop.
Fender-benders and bumper scuffs. Door dings, creased panels, the works. Structural and frame damage from a real hit, paint and refinishing, the sensor recalibration a newer car needs once the bodywork is done. Whatever rolled in, we put it back to the way it sat before the crash, on every make and model, daily drivers included. The certifications and standards we hold across the company are the same ones your car gets right here in Newport.
Do you work with my insurance?
Yes, with every major carrier, and we handle the claim directly.
We write the estimate, deal with the adjuster, file the supplements when we find hidden damage, and bill the insurer so you're not stuck playing middleman. One thing worth knowing in Rhode Island: the shop is your choice, not your insurer's. They can recommend a place, sometimes pretty firmly, but you can say "I'm taking it to Carl's in Newport," and that's the end of the conversation. We spelled out your right to choose your shop here.
How do I get back on the road while it's repaired?
We keep rentals on-site, so you can swap into one right where you drop off.
If the car isn't drivable, call and we'll arrange the tow. If you'd rather not make a trip just for a quote, send photos through our free online photo estimate and we'll get you a number before you ever come in. Estimates are free either way.
Why use a shop in Newport instead of crossing a bridge?
Because hauling a damaged car off the island is the last thing you want to deal with after a wreck.
Newport drivers spent years sending cars over the Pell Bridge or up to the mainland for collision work, and there was never much reason for it. We're certified, we handle the insurance, we hold the same standard as our Fall River and New Bedford shops, and we're ten minutes from your door instead of forty. In a town where a July afternoon can turn a quick errand into an hour of traffic, staying local actually counts for something. If you want a checklist for sizing up any shop before you hand over the keys, we wrote one here.
We also take care of drivers just outside the city, up toward Middletown and Portsmouth, since we're the closest certified shop for most of the island.
When your car needs work, come see us on JT Connell Highway, or send a few photos first and we'll tell you what we're looking at.
Frequently asked questions
Where is Carl's Collision located in Newport?
We're at 166 JT Connell Highway, Newport, RI 02840, open Monday through Friday 8 to 5 and Saturday 8 to 11. You can reach the shop at 800-624-4051.
Does the Newport shop work with my insurance company?
Yes. We work with every major carrier and handle the claim directly, from the estimate to the supplements to the billing. In Rhode Island, the choice of repair shop is yours, not the insurer's.
Do I have to take my car off the island for collision repair?
No. Carl's Collision is a full-service certified collision shop right in Newport, so there's no need to drive over the Pell Bridge or up to the mainland to get the work done to standard.
Can I get a rental car in Newport while mine is repaired?
Yes. We keep rentals available on-site, so you can pick one up when you drop your car off, and we can arrange a tow if it isn't drivable.
Are estimates free at the Newport shop?
Yes. Estimates are free, and you can start from home using our online photo-estimate tool before you come in.
